WebKey Performance Indicators First-time Fix Rate > 70% First-time Fix Rate <= 70% . Customer retention rate 86 % 76% SLA compliance rate 85 % 74% Serviceable asset uptime 84 % 71% Customer satisfaction rate 85% 66% Annual change in service revenue 4% improvement No change Web1 day ago · The average rate for jumbo 30-year FRM was also down 10 basis points to 6.26 percent from 6.36 percent, with points decreasing to 0.42 from 0.47. Thirty-year FRM with FHA guarantees had an average ...
What Is First-Time Fix Rate & How to Improve Yours
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First Time Fix - Do your metrics reveal the truth? – …
WebSmart Field Engineering for Optimal First-Time Fix Rates – All Delivered on a Global … Webtime to first fix Increase your first-time fix rate. 初回修理完了率の上昇。 Augmented training materials enable a faster response, decision making and increased first-time fix rateas service technicians can rapidly access information hands-free. 拡張されたトレーニング教材を使用すれば、サービス技術者がハンズフリーですばやく情報にアクセスでき … WebAug 10, 2007 · first-time fix rate: Spanish translation: tasa de resolución (de incidentes) … green hills residence no.118